Our Outdoor Home Improvements Promise

We’re the number one outdoor transformation specialist in the South West and stand head and shoulders above our competitors because of our Outdoor Home Improvements Promise.

1. To be polite and courteous
2. To only carry and display authentic product samples.
3. To offer sound advice and information clearly and simply.
4. To provide a formal written quote and give you time to consider your purchase with no small print.
5. To keep you fully informed from start to finish with phone calls returned within 24 hours.
6. To arrive on time (installation teams will arrive on site between 8am – 10am daily) and carry identification
7. To work safely in a professional manner
8. To remove all rubbish from your property
9. To provide product quality and workmanship guarantees (up to 25 years depending on the range)
10. To take action within 14 days of being notified if we need to resolve an issue.

If you’d like to get in touch with us to discuss our Outdoor Home Improvements Promise please contact us.

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